• How long will it take for the order to arrive?

If shipped in Canada the order will generally take 5 to 7 business days.

If shipped to the US the order could take up to 12 business days to arrive. 

• Are there any additinal handling charges above the shipping fees?

Yes, on orders of $25.00 or less. 

 We pay $3.00 per package in handling charges to our supplier for orders that are $25.00 or less. This is in addition to the shipping costs. Because we have many items that are less than $25.00 and we have no minimum order, and due to the cost of packaging small items we lose money on these orders.

There are no handling costs of orders over $25.00.

• How can I contact you if I have more questions?

You can contact us via e-mail, telephone, snail mail and fax. Please check on our contact form for the numbers and addresses.

• Are your Essential Oils 100% Pure?

Yes, our Essential Oils are 100% pure. You can make your own dilution using carrier oils such as Jojoba oil. Check our Carrier Oils page for more information on carrier oils.

• Are Essential Oils safe?

Essential Oils are very concentrated and must be used responsibly. Some guide lines are:

1. Use only pure quality essential oils.
2. Always use essential oils diluted such as in baths or in diffusers to disperse them through the air.
3. Don't use essential oils internally unless first consulting with a medical professional. Some can be used for flavoring, however, such as in candy.
4. Some Essential oils are photosensitive such as citrus oils and bergamot. More information can be found in the book "Aromatherapy Guide" by Leah Morgan.
5. Keep Essential Oils away from eyes and ears.
6. Use a patch test to check for sensitivities.
7. Keep Essential Oils out of the reach of children.

• Can Essential Oils be used on children?

Yes, but use only the oils that are gentle and the most safe. It is best to choose only already made products. Chamomile, Lavender, Citruses, Rose and Geranium are among the best to use for children.

• Do you sell aromatherapy candles ?